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However, you can manually download the latest version of the program on the link below: Installing Premium Security I hope this helps.
When I uninstalled Trend Micro and installed it again, all of the sudden I could not activate or update it. If you can't click on the link above, you may copy the entire web URL and paste it on the address bar of your internet browser.) Note: Downloading the installer may take a while, depending on the speed of your Internet connection. Read the license agreement, select I accept the terms in the license agreement then click Next . On the Serial Number window, type your serial number in the spaces provided then click Next. Click Next to start the services for Trend Micro Anti Virus plus Anti Spyware. The progress for activating/starting the Trend Micro Anti Virus plus Anti Spyware services will be displayed. Proceed to activating and registering your copy of Trend Micro Anti Virus plus Anti Spyware 2008. We are getting closer in isolating the problem, kindly follow the steps below so we can properly determine the issue.
Please wait forty-five minutes before trying again." Here are my emails to Trend Micro and their responses...1/30Dear , A pleasant day to you! Back up patchw32and ciussi32-Click Start - My Computer or Computer in Windows Vista -Open Local disk C: Go to \Program Files\Trend Micro\Internet Security-Copy the files patchw32and ciussi32and paste to Desktop -Delete patchw32and ciussi32from C:\Program Files\Trend Micro\Internet Security C. Double-click tis_160_win_en_patch_sffnup1645and follow the prompts to install the patch.
Thank you for contacting Trend Micro Technical Support. After downloading, close all windows and double-click on Hijackthis_v2 4. Start All TIS Modules -Double click on My computer/Computer on the desktop -Double click on drive C: -Double click on Program Files folder -Double click on Trend Micro folder -Double click on Internet Security folder -Double click on -Click on Start All Components D. After install, restart your computer and check again if you still have the same problem downloading updates.
Basically it all started when I tried to update my newly purchased Trend Micro. INSTALLATION Before installing Trend Micro Anti Virus plus Anti Spyware 2008, make sure your computer meets the minimum system requirements of the program. Click on Desktop as the location and click on Save. Double-click the downloaded file to start the installation. Best Regards, Geno Romblon Consumer Support Team Trend Labs HQ, Trend Micro Incorporated1/20-Dear Tristan, Thank you very much for trying to help me fix my problem.
When I try and update it says that I need to connect to the internet before I can update. Follow these steps to install Trend Micro Anti Virus plus Anti Spyware 2008: 1. If you are using a CD installer, insert the CD and click Install Program. The Trend Micro Anti Virus plus Anti Spyware installation window will appear. (Note: If you can't click on the link above, you may copy the entire web URL and paste it on the address bar of your internet browser.) Please reply, for us to know if your inquiry has been addressed completely. Do not hesitate to tell us about problems with regards to our products. Unfortunately, the things you have told me to do in your last email to me did not work.
It is your computer and it is your choice of which antivirus you want to get. I have used many free and paid antivirus but I have finally made my decision to go for Trend Micro and I will forever stick with Trend Micro.